Access and use of www.thehalfpenny.com.au (The Halfpenny) is subject to the following terms & conditions, and privacy policy. Use of this website indicates that you have read and understood the terms & conditions, and privacy policy. If you do not agree with the terms & conditions you may not access, use or download any part of this website.

Website

In addition to works of www.thehalfpenny.com.au this site also contains matter, which is covered by copyright licensed to us and owned by third parties, these works are therefore unavailable for republication.
You may view, download and print catalogue or other ordering material for personal use only.

Supply

The Halfpenny reserves the right to refuse or reduce supply to any individual, company or destination for any reason, including but not restricted to, the unavailability of any product, an error in the price or description, failure in payment, or where fulfilment of the order may expose the company to unnecessary risk.

Availability

All items shown are subject to availability and may be withdrawn at any time without notice.

Prices

All prices are correct at the time of issue and are subject to change without notice.

Orders placed within Australia may be subject to the Australian Goods and Services Tax (GST) of 10%. All prices are GST inclusive where applicable.

Payment

All purchases must be paid for in full prior to shipment of goods. At their discretion The Halfpenny may contact customers to request identification documentation and confirmation of credit card billing address. This is done as a security precaution against fraudulent transactions. The Halfpenny adheres to a strict security policy and any information provided by customers for the purposes of identification will only be used by The Halfpenny and will not be sold or forwarded to any third party.

Delivery

Please view our delivery page for more information regarding delivery. Please note that delays due to postal and courier services are outside of our control.

Ordering

Orders can only be placed by people legally able to enter into a contract.

Consumer Guarantee - Repair, replacement or refund

Under the Australian Consumer Law, when you buy products and services they come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights.

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law. The remedy you're entitled to will depend on whether the issue is major or minor. 

Consumer guarantees do not apply if you:

  • got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it
  • misused a product in any way that caused the problem
  • knew of or were made aware of the faults before you bought the product
  • asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted

Return Policy Stocked Items

All orders are subject to The Halfpenny's return policy, if returned within 30 days of receipt, in the original packaging Townsville Coins will give a no questions asked refund of the purchase price paid.

Items purchased that included an additional bonus gift must return both the original item and the bonus gift in order to receive a refund.  We adhere to consumer laws where if an item is faulty or not as described a full refund will be given, changing your mind or the market price drops are not valid reasons for refund.  All return postage costs are the customers responsibility.

Return Policy Non Stock Items

A Non Stocked item is one that has had to be specially ordered, in other words an item we would not normally stock.  An example of a non stocked item would be a bundle of notes specifically ordered.

We will refund on a non stocked item if it can be resold within 14 days, if the item is sold within the 14 days a refund will be forwarded less any loss The Halfpenny has incurred.  If the item can not be resold no refund will be given.

Disclaimer

The Halfpenny does not guarantee the soundness of an investment of any product offered on the website.

Jurisdiction

The Halfpenny is based in Queensland, Australia and operates within the normal laws of commerce under Australian business law. Any disputes will be held under Queensland law in a Queensland Court of Law.


Townsville Coins (www.thehalfpenny.com.au) is owned and operated in Australia.

ABN: 47 489 791 841

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